Definitions

• Service

The SoftLucid website at www.softlucid.com

• Personal Information

Any information that identifies or can identify you, such as your name, email address, phone number, or postal address.

• Usage Data

Information automatically collected when you visit our Service, such as IP address, browser type, pages viewed, and timestamps.

Unless otherwise defined in this Privacy Policy, terms have the same meaning as in our Terms of Service.

Information We Collect

• Personal Information You Provide
  • Name, email address, phone number, postal address.
  • Resume or professional credentials (if submitted).

• Usage Data (Log Data)
  • Your device’s IP address, browser type, operating system.
  • Pages you visit, time and date of your visit, time spent on pages, and other analytics.

• Cookies and Tracking Technologies
  • We use cookies, web beacons, and similar technologies to personalize your experience, remember preferences, and gather analytics.
  • You may choose to disable cookies through your browser settings, but doing so may limit certain features of the Service.

How We Use Your Information

We use the information we collect to:

• Deliver and Improve Services
  • Enroll you in IT training programs; track your course progress and completion.
  • Provide customer support and respond to inquiries.

• Communication
  • Send you important updates about your courses, new training offerings, and relevant job or career opportunities.
  • Notify you of changes to this Privacy Policy.

• Analytics and Marketing
  • Analyze usage patterns to enhance the Service.
  • With your consent, send promotional materials about products, services, or events that may interest you.

Disclosure of Your Information

We share your Personal Information only in the following circumstances:

• Service Providers

Third parties who help us operate and maintain our Service (e.g., hosting providers, analytics tools, payment processors). They access only the data necessary to perform their services and are bound by confidentiality obligations.

• Legal Requirements

When required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property, or that of our users.

• Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your Personal Information may be transferred as part of that transaction—subject to confidentiality commitments.

Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect your Personal Information. However, no system is completely secure. We cannot guarantee absolute security of your data.

Links to Other Websites

Our Service may contain links to third‑party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

Children’s Privacy

Our Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us so we can delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect when changes take effect. We encourage you to review this page regularly. Continued use of the Service after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Email: info@softlucid.com
Thank you for trusting SoftLucid. We are committed to protecting your privacy and ensuring a secure learning experience.